my grand mother have a flight from Ecuador 2/eighteen/16 (prevent in Miami)in route to new York,when she was waiting around to have her luggage what a shock she obtained!!her luggage was broken and any individual within steal some fantastic which was within,also the zipper was violated(broken)she dropped in items that she deliver it to my spouse and children Using the Value about $350 when she informed what comes about in AA counter in JFK NY they offered to changed her fresh baggage with an made use of and aged one particular that looks like they pick up from the rubbish!!.also they stated that to repair service requires about 4 weeks!
In April 2014 I was offered a voucher for aiding with the sick patient on considered one of yur flights. However as a result of some unexpected conditions I have not been able to make the most of the voucher.
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My partner And that i experienced flight reservations for today (March fifteen, 2014) and after a routine coronary heart scan on Wednesday of this 7 days, he was diagnosed by using a intense coronary heart issue. On Friday, March 14, 2014 he had to possess a heart catherization and it had been unachievable for us to go on our holiday vacation. I known as American Airlines Shopper Service and was nicely explained to “rough luckâ€.
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The complete crew workers was good , but this male went past the roles expectations and really should be praised and acknowledged. I’m also content we receive a snack yet again.
I acquired an airline ticket as a result of expedia for travel in March 2016. the knowledge been given with my purchase indicated that I really should Call the airline for seat assignment. Today, I contacted the airline, fantastic client service . Having said that, I was knowledgeable that because I did not procured my ticket straight from your airline, there can be a cost for me to acquire a seat.
We flew Pretty much within just eyesight on the destination, then the captain websites came on and claimed the technical difficulty was acting up, and instead of landing in which our desired destination was, they needed to flip again to possess it serviced by persons that can truly make this happen.
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Had good consumer service sine one/17. Been pulled off the FRA flight and stayed for 2 days in Philly. Nowadays 1/19 I will resume my flight to FRA with up to par documentation. To my surprise the ticket agent at the check in counter had been absolutely rude, not helpful and expected me to hunt down my luggage which was checked in to the seventeenth and that I was not able to retrieve Once i was pulled from the flight on Sunday.
under no circumstances at any time acquired these types of very poor service and an organization that simply just doesn’t care about there having to pay buyers
The very first thing I noticed was the Plane by itself since I've in fact worked Within this subject. The 1st airplane I was on wasn't even built in America and was so in Brazil in advance of I was even born.